Effective Date: April 8, 2026

TransferForge ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://transferforge.com and use our services or products.

1. Information We Collect

We may collect the following information:

A. Information You Provide Voluntarily

Name and email address (e.g., for newsletter signups, contact forms, or account creation)
Billing and payment info (via Stripe)

B. Automatically Collected Data

IP address
Browser type and device information
Pages visited and usage patterns (via analytics tools where configured)
Site connection data (URLs and application password hashes used to connect WordPress sites to the TransferForge dashboard)

2. How We Use Your Information

Provide and deliver our services (web app, bridge plugin, migrations)
Send transactional or marketing emails (with your consent where required)
Respond to inquiries and provide customer support
Improve website performance and user experience
Enforce our terms, prevent fraud, and comply with legal requirements

3. Email Communications

If you sign up for updates, we may send product announcements, roadmap updates, and related messages. You can unsubscribe at any time via the link in the footer of any email.

4. Third-Party Services

We may share limited data with trusted third parties to operate our business:

Hosting & serverless infrastructure: Vercel
Database & authentication: Supabase
Payment processing: Stripe
Analytics: As configured for our marketing site (e.g., privacy-friendly or mainstream analytics — see cookie notices if applicable)
Email: Transactional and product email via our email provider

The TransferForge Bridge plugin connects to your WordPress sites using application passwords transmitted over HTTPS. Builder data is processed through our conversion API and is not stored beyond the duration of the conversion session unless you explicitly save results in the dashboard.

We do not sell, rent, or share your personal data for profit.

5. Cookies

We use cookies to enhance your experience and track usage patterns where applicable. You can disable cookies via your browser settings.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, and to opt out of marketing. Contact hello@transferforge.com to exercise these rights.

8. Security

We implement technical and organizational measures to protect your information. However, no system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

TransferForge
hello@transferforge.com
https://transferforge.com